Return & Exchange Policy

At Silk Village, customer satisfaction is our priority. We take utmost care to ensure that every product delivered meets our quality standards. However, if you are not completely satisfied with your purchase, we are here to assist.

Eligible Returns

Products may be returned within 7 days of delivery if:

• The product received is damaged during transit.
• The wrong product has been delivered.
• The product contains a manufacturing defect.

Conditions for Return

To qualify for a return:

• Product must be unused and unwashed.
• Original tags and packaging should be intact.
• Product should be returned in the same condition as received.
• Return request must be initiated within 7 days of delivery.

Non-Returnable Products

The following products are not eligible for return:

• Customized or stitched products.
• Made-to-order items.
• Products purchased during special clearance sales.
• Products damaged due to customer handling.

Exchange Policy

Eligible products may be exchanged for:

• Size-related issues (where applicable).
• Manufacturing defects.
• Incorrect product deliveries.

 

Refund Process

Once the returned product is inspected and approved:

• Refunds will be processed to the original payment method.
• Processing may take 7–10 business days.
• Shipping charges, if any, are non-refundable unless the error was on our part.

For assistance, contact our Customer Care team at support@silkvillage.in.

Shipping Policy

At Silk Village, we strive to deliver every order safely, efficiently, and on time.

Order Processing

Orders are typically processed within 24–72 business hours after successful payment confirmation.

Orders placed during weekends, public holidays, or festive periods may require additional processing time.

Domestic Shipping

We deliver across India through trusted logistics partners.

Estimated delivery timelines:

• Metro Cities: 3–5 Business Days
• Tier 2 Cities: 4–7 Business Days
• Tier 3 & Rural Areas: 5–10 Business Days

International Shipping

Selected products are available for international delivery.

Delivery timelines vary depending on destination country, customs clearance, and local regulations.

International customers are responsible for applicable customs duties, taxes, and import charges.

Shipping Charges

Shipping charges are calculated based on:

• Delivery location
• Product weight
• Order value
• Promotional offers

Applicable charges will be displayed during checkout.

Order Tracking

Once dispatched, customers will receive:

• Tracking Number
• Courier Partner Details
• Real-Time Shipment Updates through Email and SMS notifications.

Delivery Delays

Unexpected delays may occur due to:

• Natural calamities
• Political disruptions
• Courier operational issues
• Public holidays
• Customs clearance procedures

We appreciate your understanding in such circumstances.

 Corporate Solutions

Trusted Textile Partner for Businesses

Silk Village offers specialized sourcing and supply solutions for businesses seeking premium-quality silk, linen, and handcrafted textile products.

Whether you are a fashion brand, retail chain, designer boutique, hospitality group, gifting company, exporter, or institutional buyer, we provide customized solutions tailored to your requirements.

Our Services

Bulk Fabric Supply

High-quality silk, linen, and malmal fabrics sourced directly from weaving communities.

Private Label Manufacturing

Launch your own textile brand with our sourcing and manufacturing support.

Corporate Gifting

Curated premium textile products suitable for corporate gifting and festive campaigns.

Designer & Boutique Partnerships

Exclusive sourcing support for fashion designers and boutique owners.

Institutional Supply

Customized textile solutions for hotels, educational institutions, and organizations.

Export Support

International buyers can benefit from our sourcing expertise and quality assurance processes.

Why Partner With Silk Village

• Direct Artisan Network
• Competitive Pricing
• Authentic Fabrics
• Consistent Quality Standards
• Flexible Order Quantities
• Reliable Delivery Support

To discuss partnership opportunities, please contact our Corporate Sales Team.

Together, we can create sustainable growth while supporting India’s artisan communities.

Silk Village Encircle Program

Celebrating Loyalty. Rewarding Craft Appreciation.

The Encircle Program is Silk Village’s exclusive membership and rewards initiative designed to recognize and reward our valued customers.

Every purchase brings you closer to special privileges, exclusive collections, and member-only experiences.

Benefits of Membership

Earn Reward Points

Collect points on every eligible purchase.

Redeem on Future Orders

Use accumulated points to enjoy savings on future purchases.

Early Collection Access

Get priority access to new launches and limited-edition collections.

Exclusive Member Pricing

Enjoy special discounts available only to Encircle members.

Birthday Rewards

Celebrate your special day with exclusive benefits.

Referral Rewards

Invite friends and family to Silk Village and earn rewards together.

Artisan Stories & Events

Receive exclusive access to artisan showcases, weaving stories, and behind-the-scenes experiences.

Our Philosophy

The Encircle Program is more than a rewards system—it is a community of individuals who value craftsmanship, heritage, and ethical fashion.

Join the Silk Village Encircle Program and become part of a movement that supports artisans while enjoying exceptional benefits.

Shop. Earn. Redeem. Support Craftsmanship.

Our Sourcing Network

At Silk Village, authenticity begins at the source. We work closely with artisan communities, weaving clusters, cooperatives, and traditional textile producers across India’s most celebrated handloom regions.

Our sourcing network spans some of the country’s finest textile destinations, each known for its unique craftsmanship and weaving heritage.

Bhagalpur – The Silk City of India

Known for its world-renowned Tussar Silk and Ghicha Silk, Bhagalpur in Bihar has been a center of silk weaving for centuries. The region’s artisans create elegant fabrics that are valued globally for their texture, durability, and natural appeal.

Varanasi (Banaras) – Timeless Elegance

The historic city of Varanasi is synonymous with luxurious Banarasi Silk. Renowned for intricate zari work, rich motifs, and regal craftsmanship, Banarasi weaves represent some of India’s most treasured textile traditions.

Kanchipuram – The Pride of South India

Kanchipuram in Tamil Nadu is celebrated for producing exquisite Kanchipuram Silk, known for its vibrant colors, pure silk yarn, and handcrafted zari borders. These masterpieces are woven with techniques passed down through generations.

Bengal – Land of Fine Handlooms

West Bengal is home to some of India’s most iconic textiles, including Baluchari Silk, Matka Silk, Jamdani, and fine cotton handlooms. The region’s weaving traditions reflect artistic excellence and cultural heritage.

Chanderi – Grace in Every Thread

Chanderi, located in Madhya Pradesh, is famous for lightweight silk and cotton fabrics featuring delicate motifs and elegant transparency. These fabrics are cherished for both traditional and contemporary fashion.

Maheshwar – Heritage Woven in Fabric

Maheshwari textiles are known for their distinctive borders, lightweight texture, and timeless appeal. Skilled artisans continue to preserve this historic weaving tradition.

Assam – Home of Muga and Eri Silk

The northeastern state of Assam produces rare and prestigious silks such as Muga Silk, Eri Silk, and Pat Silk. These natural fibers are admired worldwide for their beauty and sustainability.

Kashmir – Luxury Crafted by Tradition

From fine Pashmina to handwoven textiles, Kashmir’s artisans create products that embody sophistication, warmth, and exceptional craftsmanship.

Linen Sourcing Excellence

Our premium linen products are sourced through trusted textile partners and weaving units that maintain high standards of quality, comfort, and sustainability.

Supporting Artisan Communities

Every Silk Village purchase contributes to preserving India’s textile heritage and supporting artisan families who dedicate their lives to keeping these traditions alive.

By connecting weavers directly with customers, we aim to create a more transparent, equitable, and sustainable textile ecosystem.

From Bhagalpur to Banaras, Kanchipuram to Bengal—every thread tells a story, every weave preserves a legacy.

Headline:
“Crafted Across India’s Finest Weaving Regions”

Subheading:
“Authentically sourced from Bhagalpur, Banaras, Kanchipuram, Bengal, Assam, Chanderi, Maheshwar, Kashmir and other renowned textile hubs—bringing India’s heritage directly from artisans to your doorstep.”

This geographic storytelling can become one of Silk Village’s strongest brand differentiators and help position it as a premium heritage textile marketplace rather than just another online fabric store.

Shop by Region

Discover India’s Finest Weaving Traditions

Every region of India tells a unique story through its textiles. At Silk Village, we bring together authentic fabrics and handcrafted creations sourced directly from renowned weaving clusters and artisan communities across the country.

Explore collections by region and experience the richness of India’s textile heritage.

Bhagalpur, Bihar

The Silk City of India

Known for its exquisite Tussar Silk, Ghicha Silk, and handwoven silk fabrics, Bhagalpur has been a prominent center of silk production for centuries.

Shop:

• Bhagalpuri Silk Sarees
• Tussar Silk Fabrics
• Ghicha Silk Collections
• Silk Dupattas
• Handwoven Apparel

Varanasi (Banaras), Uttar Pradesh

The Royal Weave of India

Banaras is globally celebrated for its luxurious silk sarees, intricate zari work, and timeless craftsmanship.

Shop:

• Banarasi Silk Sarees
• Banarasi Dupattas
• Wedding Collections
• Handwoven Silk Fabrics
• Festive Wear

Kanchipuram, Tamil Nadu

South India’s Silk Heritage

Home to the legendary Kanchipuram Silk, woven with pure silk yarns and rich traditional motifs.

Shop:

• Kanchipuram Silk Sarees
• Temple Border Sarees
• Bridal Silk Collections
• Traditional South Indian Weaves

Bengal

Artistic Weaves & Timeless Elegance

West Bengal is renowned for Baluchari Silk, Matka Silk, Jamdani, and fine handloom textiles.

Shop:

• Baluchari Sarees
• Jamdani Collections
• Matka Silk
• Bengal Handloom Fabrics
• Cotton & Silk Blends

 

Chanderi, Madhya Pradesh

Lightweight Luxury

Known for its sheer texture, lightweight feel, and elegant motifs.

Shop:

• Chanderi Silk Sarees
• Chanderi Dupattas
• Handwoven Dress Materials
• Contemporary Chanderi Apparel

Maheshwar, Madhya Pradesh

The Heritage Weave of the Narmada

Maheshwari textiles are known for their distinctive borders and graceful designs.

Shop:

• Maheshwari Sarees
• Maheshwari Fabrics
• Stoles & Dupattas
• Handcrafted Apparel

Assam

The Home of Muga Silk

Assam produces some of the world’s rarest natural silks including Muga, Eri, and Pat Silk.

Shop:

• Muga Silk Sarees
• Eri Silk Products
• Assamese Handlooms
• Traditional Textiles

Kashmir

Luxury Woven in Tradition

Known for exceptional craftsmanship, fine weaving, and luxurious natural fibers.

Shop:

• Pashmina Shawls
• Kashmiri Stoles
• Handcrafted Textiles
• Premium Winter Collections

Rajasthan

Vibrant Craftsmanship

Rich in hand-block printing, natural dyeing, and artisan-made textiles.

Shop:

• Bagru Prints
• Sanganeri Prints
• Handcrafted Dupattas
• Artisan Fabrics

Linen Collection

Contemporary Comfort

Our linen collections are sourced from trusted weaving and textile partners known for producing premium-quality natural fabrics.

Shop:

• Pure Linen Sarees
• Linen Fabrics
• Linen Apparel
• Linen-Cotton Blends

 

Our Promise

Every product featured under Shop by Region is selected to celebrate authentic craftsmanship, support artisan livelihoods, and preserve India’s rich textile heritage.

From Bhagalpur to Banaras, Kanchipuram to Kashmir—discover the stories woven into every thread.

Main Menu Structure

Shop

• Shop All
• Pure Silk
• Malmal
• Linen
• New Arrivals

Shop by Region

• Bhagalpur Silk
• Banarasi Silk
• Kanchipuram Silk
• Bengal Weaves
• Chanderi
• Maheshwari
• Assam Silks
• Kashmir Collection
• Rajasthan Handlooms